How to Handle Extra Client Demands on Fiverr: Practical Tips

Dealing with tough client demands on Fiverr  can be a real headache.

Sometimes your client suddenly wants more than you agreed on, and now they're not happy. Here’s a simple guide to handle this without losing your cool:

Step 1: Talk It Out

• Try to Make a Deal: First off, chat with your client. Tell them the extra stuff they want wasn't in the deal. You might figure things out just by talking.
• Ask for More Money 💲: If you can do the extra work, tell them it’ll cost more. It’s only fair.
• Stick to the Plan : Nicely remind them what you both agreed on at the start. Mention the rules of the platform about giving all details upfront.

Step 2: Get Help from the Platform

• Reach Out for Support 🦸‍♀️: If talking doesn’t work, or you don’t want to do the extra work, call for backup. Contact Customer Support. Show them the chats and the deal to prove your point.
• Let Them Cancel It ❎: Don’t cancel the order yourself—it could mess up your rating. Ask Customer Support to do it, so your score stays safe.

Step 3: Look Out for Yourself

• Don’t Cancel on Your Own ❌: Cancelling yourself is a no-go. It’s bad for your reputation. If it has to be done, let Customer Support handle it.
• Keep Records 📓: Save all your chats and agreements. You might need them if things get tricky.
• Think Ahead: It’s tough, but don’t just say yes to keep the peace. It could set a bad example for later. Stand by your rules.

Step 4: Learn and Prevent

• Update Your Info ℹ️: Once everything's settled, tweak your gig descriptions. Make sure everyone knows what’s included and what costs extra.
• Gather Good Reviews 5️⃣: Work on getting lots of great feedback from other clients. It helps balance out any not-so-good reviews and shows you’re top-notch.

Find the right balance between being friendly with your client and standing up for what you're worth. Every case is different, so think about what's best for you both in the long run.

Your work is valuable, and you deserve respect.